Useful. Sold Out. WhiteRabbit fuels the obscure purchasing addiction we have with trying to procure Stardom Wrestling merchandise due to them not yet selling in or to Texans directly. I don't really understand how China can be so cheap and Japan be so expensive but this is not their fault. In the numerous times I've ordered items through them, White Rabbit Express has consistently been reliable, ordered and shipped the items quickly, and had excellent customer service. your own Pins on Pinterest They got exactly what I wanted right to my door quickly! Kanji Wall Poster Series 3 by White Rabbit Press. Whiterabbitexpress has won my business. They came in neatly packaged and it did not take long at all to receive them. Great level of communication! Our guests praise the breakfast and the restaurant in their reviews. Thanks! I don't trust companies with my phone number.UPDATE: I've been getting robo calls from a number that ask me to press 1 if I'm "first last" name ... when I do a search on the number only Chinese/Japanese (asian characters) sites come up. exceptional service - awesome is all i can say. Patiently answered every query I had. 7,5 K J’aime. След. No hidden fees and everything came on time. I am sorry to hear that you had such an unpleasant experience with us! See what 1 other customers have said about whiterabbitexpress.com and share your own shopping experiences. Of all of the agents I have used, White Rabbit Express is the only one that has gone out of their way to … 3 talking about this. © 2021 Trustpilot A/S. Mercari orders have been incredibly slow to arrive to the warehouse and the fees are quite expensive. I docked an extra point because they failed to procure a limited edition item which was only in stock for a few hours, so unless the item you're buying is available for over 24 hours, you're probably SOL.I would probably only use WRE again as a last resort. Everything goes smoothly from order to item arriving to their storage, all the way to shipment. Only the latest review will count in the company's TrustScore. Headquartered in Tokyo, White Rabbit Express is a proxy-buying service founded by Houston-based entrepreneur Max Hodges in 2005. We will undoubtedly rely on White Rabbit Express for all future needs. White Rabbit Express | 82 followers on LinkedIn. You have to pay for Japan domestic shipping then international shipping. (And if it's not during the business day in Japan, then my item gets ordered quickly the next business day.) Perhaps the customs forms could have been better described by the senders. Once your parcel has been dispatched I shall send you your tracking number if applicable. I usually pay like 20-30 for shipping on my orders and they come within a week. That doesn't even include the added cost of shipping the item to their warehouse for storage. Thanks! $24.99 USD $29.99 USD. A Japan shopping service that puts customer service first. Provided excellent service and quick shipping. Fast tracked my order as it was an auction ending the next day. I have contacted you via email so we can help solve this! White Rabbit Creamy Candy ... wrapping layer is meant to be eaten along with the rest of the candy and can be found in the list of ingredients in the UK as "Edible Glutinous Rice Paper (edible starch, water, Glycerin Monostearate)" along with liquid maltose, white granulated sugar, whole milk powder, butter, food additives (gelatin, vanillin), corn starch, syrup, cane sugar and milk. I got my book. It could have been better, but like anything liquid being shipped, you never know what might happen. Kana Flashcards by White Rabbit Press Revised Edition. Thank you ..I will back soon.. Easy to use website, easy to order, items arrived fast and safe! The shipping fees were also very reasonable! I am sorry to hear that your package has not been delivered. I've shopped with WRE a few times now and they've always been great. I paid almost 4 times what the item cost. When we processed the order, we refunded it immediately since the item was sold out. White Rabbit Express were exceptional, they were able to secure the item I ordered and updated me with great communication every step of the way. Although the service fee is a little more expensive than some other agents I have used, the quality of their customer service makes up for it, as well as the free consolidation of packages. I've used their forwarding service multiple times without issue. Last month it took 3 weeks for items to hit my inbox . Friction-Free Forwarding from Japan https://www.blackship.com OMG JAPAN. more highly! It was over three times more expensive than the item I wanted to buy. Asides from the above, I never had issues with the service. Overall, White Rabbit Express and their service are both above … White Rabbit Express is Amazing! Could not recommend White Rabbit Ex. This time I had a mini-panic moment involving needing to change the phone number for my order which had already been shipped (where I live the mail people always have to call ahead of time for international packages) but it got attended to right away. These guys are AWESOME. To preface this, know that I ordered my items on New Year's Day (January 1st, 2019), which is a particularly busy time for businesses in general. Not good for someone buying products for a business as that delay has caused us to miss out on a lot of holiday sales. A great bedside companion, press Lumibaby’s soft tummy to illuminate his head, brightening spaces and soothing the mind. 10 talking about this. https://www.whiterabbitexpress.com BLACKSHIP. I was extremely impressed with how they refunded part of my payment; the item was sent to their office first and was shipped free/domestically, so they refunded me what that shipping cost would have been, very professional. Of course shipping won’t be cheap, but that’s a given because it’s coming straight from Japan and international shipping isn’t cheap. Everything is fast and they are very good with being responsive. White Rabbit Express, Shinagawa-ku, Tokyo, Japan. They recalled the package, updated my number, and shipped it out as soon as possible - and even emailed me every step of the way to keep me updated. Save you the hassle of untranslated JP websites. It's definitely best to add things in bulk. Excellent services. Reliable and efficient service! A Japan shopping service that puts customer service first. L’association White Rabbit est née de notre volonté de mettre nos expériences de prise en charge des lapins abandonnés et notre connaissance de cette espèce au profit de ceux à qui nous devons beaucoup : les animaux de laboratoire. I will definitely be using them again! Get the extension! Great company and service. I usually order anime stuff from animate or the jump store, but sometimes I’ll buy clothes or other stuff that I can’t get here. They have very good customer service and an easy interface to order with. Thank you so much! No problems at all. White Rabbit Express has 5 stars! WHITE RABBIT EXPRESS Pioneers of Proxy Buying in Japan. Their portal is simple to use and covered most of my questions. Popular attractions Paultons Family Theme Park - Home of Peppa Pig World and New Forest Museum are located nearby. White Rabbit Express - Review (January 2019 Order) Review Пред. Much easier to use as well. Stay at this 3-star business-friendly inn in Lyndhurst. Reply. No comments, everything went smoothly and the staff were helpful and quick to answer questions! Thank you guys. $36.00 USD . My first experience with them has been awfulI ordered a Bandai plush from mercariTheir fees for mercari Orders are insaneThe charges me 30$ feesBut they have good review here so i hoght togive them a try The Order was under review All day long until Someone has bought ItTheir Buyers sure are not expressThey never answered my MessagesAnd at the Moment i still haven't Receive a refundIf you want to Buy Something on mercari avoid them like the plagueI dont understand why the allie to make Orders in mercari If they are unable to purchase thingNo customer serviceSky High feesLate to refund, White Rabbit Express is simply a perfect place to purchase items from Japan and from sellers who dont ship outside the country. Appreciated the timely responses to questions and love the service. Overall best service I’ve ever used, and although my wallet may be screaming every time I order from here my heart is happy. 7.5K likes. White Rabbit Express usually repackages my products into nicely wrapped pieces to save on space and further packaging. Nous déliverons du bonheur à nos clients depuis 2005. Will update to 5 stars if the Mercari issue can be fixed. I was extremely impressed with how they refunded part of my payment; the item was sent to their office first and was shipped free/domestically, so they refunded me what that shipping cost would have been, very professional. Package Forwarding. They refunded me right before billing me for the international shipping. The admin fee is per order too, so make each order count. Worth the price for peace of mind. At one point I found a small pin to purchase, but the service fee would cost double the amount of the pin. Buy anything from Japan - fast and easy. Easy to use, fair, transparent pricing, many shipment options.Would recommend. In simple words, whiterabbitexpress is serious about their business, courteous, responsive and very professional. We try our best to keep our website stocked but … Thank you! Everything was a great! Other than those 2 (Number 1 being the one that really bugs me. I used White Rabbit and it arrived 2 weeks later to my address in England which was excellent, especially due to the uncertainty of the pandemic.They kept me informed if the order status which reassured me and even refunded me 10p which I had over-payed. A Japan shopping service that puts customer service first. 5% OFF at White Rabbit Express is in your hands. I'm looking at importing a keyboard and would like some assurance they are reputable. It's nice to be able to watch my items' status so I know how far along the process is, and being able to consolidate packages if I order a few things close together (thus reducing shipping costs) is another thing that sets them apart for me. Prices for shipping were very reasonable and fast. Wonderful service, keep an eye on tracking. White Rabbit Express est le pionnier de l'achat par procuration au Japon. This number called me at least once a day for weeks and it leaves messages...very frustrating. White Rabbit Express is my hero. No worries when things go bump in the night, Lumibaby’s just an arm… $28.00 USD . My package was not signature required. $15 admin fee and $30 for the cheapest shipping option. Expensive fees bad customer service really slow to purchase forma meecari. Great communication and kept me updated. The turnaround time was very short, and everything was well packed. I huge fan of certain 70s/80s music artists from Japan and found a rare framed photograph on a Japanese auction. Hi Larry, Thanks for the feedback. Fast shipping nice customer service.. Really like to use this site often. I ordered some fountain pen ink and it was held by customs, which I had to resolve myself. Of all of the agents I have used, White Rabbit Express is the only one that has gone out of their way to … Overall, a great experience and I will use this service again. The verifying of the phone number really bothers me though. It was easy to order the items through the service, and the staff was always very helpful if I ever had a question or concern. The packages were shipped quickly, and arrived safely here in America. White Rabbit Press. Defnitely using White Rabbit again! Otherwise the service is overall great and the team is helpful and responsive. White Rabbit Express usually repackages my products into nicely wrapped pieces to save on space and further packaging. A Japan shopping service that puts customer service first. Use it before it's gone. This service is so good I couldn't wait to write a review. Пред. White Rabbit Express aide les personnes basées à l'étranger à … They will never use my number and if they do, it'll not be for a good reason). I am so glad I found this service.The convenience of this service really is invaluable, the fees are OK considering I had searched this item for about a YEAR.I will definitely use this service again if I need something from Japan! 2. Hi Guys :-)I was asked to do a Tutorial on how to use White rabbit Express and I thought I would give it a try. My only critique would be that the service charge is a little high for those of us that like to add things here and there. The website is fluent, user friendly.I used this service because I wanted a discontinued Volvo accessory that was still in stock in Japan (Rakuten JP) and nowhere else in the word (I had tried at least a dozen european and american shops) and it was so frustrating not having this item I decided to use WRE to help me getting this order from Japan as I couldn't figure out the hassle of getting an international shipping on Rakuten JP as there is not really such thing as an English website. | Read 21-40 Reviews out of 289 Not worth it unless you're buying something really expensive or multiple items from the same store. Delivery was quick. Hi Willow! White Rabbit Express is beyond excellent! Saved me from dying of anxiety while I waited for a response:,)The website advertises the service as a VIP experience and it really is - certainly worth the extra bit of service fees, especially when purchasing something expensive that you don't want to risk getting lost in the proxy shopping process! The purchase process and experience was really easy and fast. It was recommended by a friend and I'm so glad I tried it. You have to verify a phone numberI don't give my phone number out easily, and they have no reason for it. Easy to use and friendly to interact with. The White Rabbit, Bristol: See 212 unbiased reviews of The White Rabbit, rated 4.5 of 5 on Tripadvisor and ranked #87 of 1,596 restaurants in Bristol. OMG Japan. I received my first order in 11 days. This service is fantastic. White Rabbit Express est un service très appréciable, très compétent, cela fait six mois que j’utilise leur plateforme et ils ne m'ont jamais déçu. Notre simplicité d'utilisation et notre service client à toute épreuve nous font sortir du lot. I was able to track my packages clearly and upon receiving my costumes, I realized how safe and clean they were. Hi, There are a couple posts in r/japan mentioning White Rabbit Express, but none really mentioned if people had used or would recommend them.So I'm asking again to see if between now and then a few more people have used the service. Only thing I really don’t understand is how the consolidation works because of that my last order has been stuck for a couple of days. White Rabbit Express has a stock of a broad option of Internet Service at an affordable price. White Rabbit Express were exceptional, they were able to secure the item I ordered and updated me with great communication every step of the way. Главная › Блоги › Статья №42193. I had one issue with shipping. Such a better experience than buyee. Thanks! It was fine. След. From the timing and the search, I believe it's directly related to white rabbit or one of their affiliates to whom my number was given. I personally, won't use them again because I can't justify the extra cost. Japanese Kanji Flashcards, Series 3 Volume 1. Language products, figures, snacks and gifts from Japan. *edited review after getting book*, I do like White Rabbit Express service. Site d'achat : White Rabbit Express (Japon), Musique, Mangas - Animes, Goodies, Vêtements et accessoires, Posters, Figurines, Jeux Vidéo, Films Asiatiques, Alimentation, Meubles / Décoration, Cosmétiques. Accepted payment methods. Super fast service and delivery! Enjoy free WiFi, free parking and a restaurant. I would have rather not even done the refund and just paid the difference. Sort by: Sale. All rights reserved. Your order was placed on the new year holiday when we were closed, so the order would be processed on the next business day. Are they selling it, or just another place that can be breached? Purchased from Italy, the transaction has been super smooth, clear and simple. My item (car model) was packed very securely with lots of protection. Shipping is around $45 minimum. Very efficient and I got my package really quick despite the transportation problems caused by the pandemic. Les frais de service ont quelque peu augmenté mais cela ne me pose aucun problème, car la qualité de travail de WRE reste excellente. Got a last warning email for some shipping thing without previous warnings and the lack of communication was inconvenient, but they replied through emails and eventually I was able to get my package. The customer care service really responsive, helpful and kind. Really decent price as well which of course made it worth while.I normally don't leave reviews but I would definitely recommend to someone. Shipping from Japan was very expensive. White Rabbit Express, Shinagawa-ku, Tokyo, Japan. Sold Out. Hi Marica! Check out what 289 people have written so far, and share your own experience. I currently ship only to the UK, using MY HERMES and ROYAL MAIL. From now on, I won’t go anywhere else for any purchases from Japan. I have recently placed two orders in the last week and at the time of writing this review, I already have received one of my orders in perfect shape and condition. When ordering my costumes from them, the process was simple and easy. Within a few days White Rabbit had purchased and received my items. I hope something can be done to speed things up at least for Mercari orders. http://wre.jp/1blwEo8 White Rabbit Express in a Tokyo-based proxy buying service for Japanese products. All kinds of items seem to be possible to order and their efficiency helps if you want something popular, like trendy fashion. I'll reply in-line below: © 2021 Trustpilot A/S. A Japan shopping service that puts customer service first. Although the service fee is a little more expensive than some other agents I have used, the quality of their customer service makes up for it, as well as the free consolidation of packages. What do customers think of White Rabbit Express? All rights reserved. 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